The following article is written by Sian Thurtell, Chief Operating Officer at KBC Health & Safety. It is Part 1 of a two-part series.
Competence serves as the bedrock upon which a secure and efficient workplace is built. It equips employees with the skills to execute their tasks proficiently while fostering adaptability to industry change and technological advancements. In the context of workplace safety, competence elevates technical expertise into the ability to accurately assess risks, make well-informed decisions, and respond effectively within dynamic working environments.
Employees with up-to-date knowledge and skills have more confidence in their abilities to identify and mitigate potential hazards, but this confidence requires organisations to invest in ongoing skills development and reskilling to establish the foundation of competency. Despite being an ongoing requirement, this is a worthwhile investment for safety-conscious organisations, as it will ultimately translate to a substantial reduction in workplace accidents and injuries.
Competence enhances safety performance
The concept of the “Three Cs of Safety”, in which Compliance, Competence, and Commitment are inextricably intertwined, highlights the pivotal role of know-how and proficiency in achieving a safe and productive workplace. While commitment and compliance are essential, these are optimally realised when employees are equipped with the necessary skills and knowledge to perform with competence. A competent workforce is more likely to recognise hazards, adhere to safety protocols, and respond appropriately to challenges, which in turn contributes to the advancement of a culture of safety.
To cultivate a competent workforce, organisations must prioritise ongoing skill development and reskilling, which can be achieved in several ways. On-the-job training and coaching offer invaluable opportunities for practical skill acquisition and mentorship, and regular refresher training sessions ensure that employees stay abreast of the latest safety practices, regulations, and procedural updates for their industry. Additionally, providing access to online learning resources empowers employees to take ownership of their professional development, while encouraging employees to pursue formal certifications demonstrates a commitment to continuous learning and professional growth.
The link between competence, productivity, and performance
A competent workforce is not only safer but also more productive and efficient. When employees possess the necessary skills and confidence, they are better equipped to perform their tasks effectively and contribute to organisational goals. A skilled workforce is less likely to be involved in accidents or incidents that can disrupt operations and incur costly downtime.
